Refund Policy

Do you not received your refund?

If you have received a mail/message from us confirming your refund request then rest assured that we have initiated your refund request and are following up with financial organizations for the same. Many times financial organizations take a longer time to process the refund request. However, if the refund hasn't happened by the date we promised, you can contact us. We will help you.

When are Refunds provided?

Envmart work to provide the most hassle-free online shopping experience. You are covered and your money is safe. We initiate the refund process as soon as we receive the details. Damaged products are returned to our warehouse and have been quality checked.

I paid the amount upfront while purchasing a product from Envmart, how do I get the refund?

Your payment is secured. In case of prepaid orders the amount is refunded in the same account as you had made payment from within 7-10 working days

I paid in cash, how would I get the refund?

If the mode of payment was cash on delivery we will initiate a NEFT bank transfer to your bank account. Envmart will contact you for your bank account details. It normally takes 7-10 days for your money to get reflected in your bank account.

What are the details you require to process NEFT refund?

Once you agree for NEFT refund, you will receive an email from Envmart customer support team asking for.

  • Bank Name
  • Account Number
  • Account Holder’s name
  • IFSC code
  • Location of the Bank

We initiate refund process as soon as we receive the details from you and it takes 7-10 working days for the money to be credited to your account.

How long will it take to refund?

It takes 7-10 working days for the money to be credited to your account.

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